Terms of Service

Last updated: Today

Welcome to Robert & Grace Charleston.

These Terms of Service apply to your use of robertandgracecharleston.com and any purchase made through our website.

By accessing our website or placing an order, you agree to these Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your location, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our website or products for any unlawful, fraudulent or unauthorized purpose.

Product Information

We make reasonable efforts to ensure that product descriptions, colours, sizes, images and other product information are accurate.

However, colours may appear slightly different depending on your screen, device, lighting and other display settings.

Product availability, descriptions, specifications and prices may be changed or updated at any time.

Pricing

All prices are displayed on our website in the applicable currency shown at checkout.

Prices may change from time to time without prior notice.

We reserve the right to correct pricing, product information, availability or other listing errors.

If an order is affected by an obvious pricing, product or availability error, we may contact you to correct the issue or cancel the order. If your order is cancelled after payment has been made, we will issue a refund to your original payment method.

Orders

When placing an order, you agree that all information you provide is accurate, complete and current.

After your order is placed, you will receive an order confirmation by email.

An order confirmation confirms that we have received your order. It does not necessarily mean that your order has been accepted or that we are obligated to fulfil it if there is an issue with payment, stock, pricing, shipping information or suspected fraudulent activity.

Refusal or Cancellation of Orders

We reserve the right to refuse, cancel or limit an order where reasonably necessary.

This may include situations involving:

1. Incorrect or incomplete customer information

2. Payment issues

3. Suspected fraud or unauthorized activity

4. Product availability issues

5. Pricing or listing errors

6. Unusual or potentially fraudulent order activity

7. Violations of these Terms of Service

If we cancel an order after payment has been made, the applicable amount will be refunded to the original payment method.

Shipping

Shipping times are estimates only and are not guaranteed.

Please review our Shipping Policy for information about processing times, estimated delivery times, shipping costs and direct supplier fulfilment.

Some orders may be shipped directly from our suppliers, including suppliers located outside the United States.

Returns and Refunds

Returns and refunds are handled according to our Returns and Refund Policy.

Nothing in these Terms of Service is intended to limit any rights or remedies that cannot legally be excluded under applicable law.

Payment

We accept the secure payment methods displayed at checkout.

These may include credit cards, Apple Pay, Google Pay, Shop Pay and other available payment methods.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Account Information

If you create an account with us, you agree to provide current, complete and accurate account, billing and shipping information.

You are responsible for maintaining the confidentiality of your account credentials and for activity that occurs through your account.

Please contact us immediately if you believe your account has been accessed without authorization.

Intellectual Property and Website Content

All content on this website, including text, images, graphics, logos, product descriptions, designs and website layout, is owned by or licensed to Robert & Grace Charleston or its respective content providers.

You may not copy, reproduce, distribute, modify, publish or commercially use our website content without our prior written permission.

Prohibited Use

You must not use our website:

1. For any unlawful purpose

2. To violate applicable laws or regulations

3. To infringe our intellectual property or other rights

4. To transmit viruses, malware or other harmful code

5. To collect or misuse personal information belonging to others

6. To interfere with the security, operation or performance of our website

7. To submit false, fraudulent or misleading information

8. To attempt to gain unauthorized access to our systems or services

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

Third-Party Tools and Links

Our website may contain links to or integrations with third-party websites, services or tools.

We are not responsible for the content, availability, security or privacy practices of third-party services.

Your use of third-party websites and services is subject to their own terms and policies.

Limitation of Liability

To the maximum extent permitted by applicable law, Robert & Grace Charleston will not be responsible for indirect, incidental, special or consequential losses arising from your use of our website, products or services.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Robert & Grace Charleston, its affiliates, service providers and partners from claims, liabilities, damages, losses and expenses arising from your violation of these Terms of Service, your misuse of our website or your violation of applicable law or third-party rights.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services or applicable requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Contact Us

For questions about these Terms of Service, please contact us at:

Robert & Grace Charleston

Email: [YOUR CUSTOMER SERVICE EMAIL]

Website: robertandgracecharleston.com